If you purchased a peripheral service from AOL, it's likely that it was from a subsidiary company which we no longer own since the split between AOL and Time/Warner.
Investments - If you require a refund on investment services, please contact the FCC and report AOL as a trading agent that has not provided due service for fees paid.
Dating - If you require a refund on your dating services, please provide a photograph of yourself as well as photos of potential partners you have met through our service.
Black Market Organs - If you paid a non-refundable deposit to secure one or more organs from unwitting third-world donors, please complete the following form to receive your full refund, and accept our apology for any inconveniences caused by federal agents investigating illegal organ trade claims.
Spyware, Malware, Adware Protection - Unfortunately our adware system never made it out of beta, as the last version finally deleted all of AOL as malicious. We no longer off this program, but we have passed the statute of limitations on refunds and criminal/civil liability, so we are not in any position to refund them, legally, morally, or financially.
Premium Email - By definition, AOL email is not premium in any respect, so even if funds have been paid, there is nothing we are able to do in terms of offering any refund request, let alone a refund, even for accounts that are still open, in premium status, and actively billing.
If your request doesn't meet the above criteria, you may still be able to get a refund in full thanks to the AOL Unconditional 100% Refund Guarantee™.
If you haven't already requested disconnection of services, please do that first, and you will be returned to this page when you have completed the process. Disconnect my AOL service.
Get a Refund from AOL for AOL Service, Refund Current AOL Charges, Refund Past AOL Charges, Refund Other AOL Services, Refund Charges I Authorized AOL to Process, I Never Authorized AOL to Bill Me, AOL's Unconditional 100% Refund Guarantee™.
If you have questions, concerns or comments, please check out our tutorials, Frequently Asked Questions, Help, Customer Service Chat, or Live Human Response pages.