There are a few problems with this line of claim. The first being that you did in fact duly authorize AOL to bill you, which we have, and for which we make no apologies. The second problem is that you obviously did not cancel your account, otherwise we would have stopped billing you.

It's entirely possible that you didn't use our service, but we didn't sell you our service, we sold you access to our service, which you enjoyed, whether you used it or not. If I buy fitness equipment and never use it, that doesn't mean it's defective, it just means that you were too dumb to realize it in the first place when you bought it back in the day when you thought you could still get thin and attractive again.

So if you authorized the billing, we have limited sympathy, though you may still be able to recover past funds due to our AOL Unconditional 100% Refund Guarantee™.

If you haven't already requested disconnection of services, please do that first, and you will be returned to this page when you have completed the process. Disconnect my AOL service.

Get a Refund from AOL for AOL Service, Refund Current AOL Charges, Refund Past AOL Charges, Refund Other AOL Services, Refund Charges I Authorized AOL to Process, I Never Authorized AOL to Bill Me, AOL's Unconditional 100% Refund Guarantee™.

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